A consumer resorted to the consumer arbitration committee for a refund, claiming that a defective product was delivered to her, after she found a cigarette stub in the truffle package which she purchased from www.ciceksepeti.com.  Following the acceptance of the consumer’s request by the consumer arbitration committee, Çiçeksepeti requested the annulment of the consumer arbitration...

The Personal Data Protection Board (“Board”) rendered a decision dated 30/09/2021 and numbered 2021/989 (“Decision”) on the use of the picture of the data subject in the news content on a website without an explicit consent.   Pursuant to the Decision, it is stated by the guardian of the data subject that the data controller...

Personal Data Protection Board (“Board”) rendered a decision (“Decision”) dated 30/09/2021 and numbered 2021/993 on the issuing an inadvertent invoice on behalf of the data subject by the data controller courier company.  Pursuant to the Decision, although the data subject have not been provided any services from the data controller, an invoice has sent to...

The Personal Data Protection Board (“Board”) rendered a decision dated 16.09.2021 and numbered 2021/925 (“Decision”) on the unlawful obtaining and sharing of the union membership information of the data subject. Pursuant to the Decision, it is stated by the data subject that the union membership information and membership dates of the data subject and other...

Minimum equity obligation amounts for payment institutions and electronic money institutions have been amended with the Communiqué published in the Official Gazette dated 22 January 2022 and numbered 31727 (“Communiqué”). With the Regulation on Payment Services and Electronic Money Issuance and Payment Service Providers (“Regulation”) published in the Official Gazette dated 1.12.2021 and numbered 31676,...

The Regulation on the Independent Audit of Information Systems and Business Processes (“Regulation”) was published in the Official Gazette dated 31.01.2022 and numbered 31706. The Regulation regulates the procedures and principles regarding the auditing of the information systems and business processes of the institutions under the supervision and control of the Banking Regulation and Supervision...

The Regulation on the Operating Principles of Digital Banks and Service Model Banking (“Regulation”) published in the Official Gazette dated 29.12.2021 and numbered 31704. With the Regulation, the procedures and principles regarding the activities of branchless banks, which only serve through electronic banking services distribution channels and the provision of banking services to financial technology...

On 08.12.2021, the Report on Financial Technologies in Payment Services (“Report”) is published on the website of the Competition Authority (“Authority”). The Report has been prepared in order to emphasize the importance of making maximum use of the radical transformation in the financial sector in our country and to reveal the necessity of inter-institutional cooperation...

The Communiqué on the Procedure and Principles Regarding the Personnel Certification Mechanism (“Communiqué”) drafted by the Personal Data Protection Authority (the “Authority”) was published in the Official Gazette dated 6.12.2021 and numbered 31681. The Communiqué determines the procedures and principles regarding the certification of persons within the Data Protection Officer Program in accordance with the...

The Decision of the First Chamber of the Board of Judges and Prosecutors, dated 25.11.2021 and numbered 1230 (“Decision”) was published in the Official Gazette dated 30 November 2021 and numbered 31675. With the Decision taken, specialized courts have been set up to deal with the cases to be filed for the crimes regulated, covered under the “Law on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions” numbered 6493 dated 20.06.2013 (“Law”).