We Are Ready to Give You The Support You Need
With Our Expert Legal Team

We Are Ready to Give You
The Support You Need
With Our Expert Legal Team

Consumer Law

We provide legal consultancy, regulation strategies, and compliance services within the scope of the legislation on the Protection of Consumers.

The founder and the managing director of SRP-Legal Att. Dr. Cigdem Ayozger Ongun is directly involved in the legislative processes in the protection of consumers due to her extensive knowledge of the practice, as well as on European Union legislations.

She has acted as the spokeswoman of clients before not only the Ministry of Customs and Trade but also the Parliament to offer an in-depth understanding on the ever-changing legislative needs of businesses with respect to the protection of consumer laws related matters.

As our founder and managing director, Dr. Ongun has also participated to the legislative processes and been giving legal opinions to the relevant ministries regarding the Consumer Protection in the industry of  Electronic Communication legislations and assisting those ministries in this context and also, helping  clients to shape the legislations in favor of the clients’ interests.

Legal Consultancy Services on the Consumer Protection Law

  • Providing legal consultancy services related to the businesses for the protection of the consumers’  legislations,
  • Tailoring compliance programs under consumers’ laws matters,
  • Representing and defending the clients before the Ministry of Customs and Trade and providing all related legal services on the  settlement of the relevant disputes.


  • Having extensive experience in complex consumer protection matters, providing the litigation services that the clients need,
  • Developing the litigation strategies in line with our clients’ needs and conflicts/cases  to ensure their rights,
  • Preparing necessary and required documents such as petitions and responding to lawsuits, attending court hearings and following up the litigation proceedings, etc. on behalf of the clients,
  • Representing and defending our clients before courts at all levels, in the arbitration procedures and the other alternative dispute resolution procedures,
  • Aligning our litigation strategies with our clients’ interests, objectives, and striving to achieve the best results possible for our clients under the current circumstances.