It was decided to amend the Decision on Taking Regulatory Measures on Some Issues Regarding User Rights in the Postal Sector, dated 23.09.2019 and numbered 2019/DK-SRD/206, via the Decision of the Information Technologies and Communication Board (“Board”), dated 03.08.2021 and numbered 2021/DK-SRD/212.
Within this scope;
It has been added as follows to come after the first article of the Board Decision dated 23.09.2019 and numbered 2019/DK-SRD/206:
“To be able to digitally issue the documents proving the service delivery within the knowledge and approval of the sender; to share the said documents and necessary informational texts with users (sender and recipient) via SMS, website link or similar methods, to provide this opportunity to the users, if the said document is physically requested”
You may reach the full Turkish version of the Decision via the link below: